🔐 Luxe Loom – Privacy Policy

1️⃣ Introduction

Luxe Loom (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, mobile services, or social media platforms.

2️⃣ Information We Collect

We may collect the following types of information:

👤 Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Delivery Address

💳 Transaction Information

  • Order Details
  • Payment Confirmation Details

🌐 Technical Information

  • IP Address
  • Device Type
  • Browser Type

3️⃣ How We Use Your Information

We use your information to:

  • ✅ Process and manage orders
  • ✅ Provide customer support
  • ✅ Arrange delivery services
  • ✅ Improve our services and user experience
  • ✅ Send promotions and special offers

4️⃣ Sharing Your Information

We do not sell or rent your personal data to third parties.

However, we may share data with:

  • Payment service providers
  • Delivery partners
  • Legal authorities (if legally required)

5️⃣ Data Security

We take reasonable steps to protect your data, including:

  • Using secure servers
  • Applying data encryption methods
  • Preventing unauthorized access

6️⃣ Cookies

We may use cookies to improve website performance and user experience. You can disable cookies through your browser settings if you prefer.

7️⃣ Your Rights

You have the right to:

  • ✔️ Access your personal data
  • ✔️ Request correction of incorrect data
  • ✔️ Request deletion of your data

8️⃣ Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on our website or official pages.

9️⃣ Contact Us

📞 Phone / WhatsApp: 076 447 6558

📩 Customer Support: Luxe Loom Support Team